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New Installations/Replacements

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Replacing your old air conditioning system could be the number one way to save money in your home this year! Old Systems typically have efficiency ratings of 9 SEER or less. Newer systems reach efficiency ratings of 16-20 SEER and save customers thousands of dollars over a very short period of time. This along with significant utility rebates – now is the least expensive time to replace your old inefficient system! Call Sunray today for a FREE in-home estimate and we’ll show you how to save money this year!Please Note – Repairs and Service Calls Are Not Free Visits

The Installation Process

The Importance of Proper Heating and Air Conditioning Installation

The most important day in the life of your heater and air conditioner is the day it is installed. Proper installation and choosing the right size accounts for almost 75% of the operating efficiency and performance of the system you buy.

According to the ACCA (Air Conditioning Contractors of America) only 28% of homeowners who replaced their heating and air conditioning systems last year noticed an improvement in the performance of their new system. The other 72% felt that the primary reason they were replacing their system was not resolved. The reason is simple: a heating and air conditioning system is not a commodity like a toaster over, washer or dryer. Its efficiency, reliability, performance and safety are directly related to the quality of installation, proper sizing and air distribution. It’s important when you spend thousands of your hard earned dollars on a new system that you get the right equipment for your particular needs and a guarantee that the system will perform to your expectations.

Types of Equipment We Offer:

  • High Efficiency Air Conditioning Systems: Replacing or adding a new air conditioning system is no longer just about trying to cool your house down! Today’s systems are able to give you more control by letting your determine not only the temperature you find the most comfortable but also the humidity level that you deserve. Sunray will help you find the right cooling system that will not only give you both, but also save you money!
  • Gas and Oil Boilers: Some of the best advances in heating technology have occurred in the boiler market. Today’s boiler systems are light years ahead of boilers even just 10 years old. Many of these boiler systems feature the ability to read the outdoor temperature and automatically give you just the right amount of heat…and that can save you hundreds, if not thousands, of dollars each year. These units are becoming the new standard in home boiler technology…and Sunray Services can match you up with just the right one for your needs.
  • High Efficiency Heat Pump Systems: Homeowners with electric heat pump systems will be happy to know that they can expect to have a warmer home this winter. Today’s technologies allow for hotter heat coming out of your registers making your home toasty warm, just the way you like it. During the summer, you can expect your home to be even more comfortable than it has before due to better dehumidification technology. And to top things off, a heat pump system from Sunray Services can save you hundreds, even thousands, of dollars each year in energy savings!
  • Humidification/Dehumidification Systems: Tired of that static electricity? That dry air that makes breathing difficult? That moist air that makes furniture and walls sticky? Today’s technologies give you more control over proper humidification in the heating season and dehumidification in the cooling season. Add to this the ability to continually filter your home’s air giving you the freshest and cleanest air you will breathe all day! Sunray Services offers four different types of humidification systems to address the dryness in your home. Whether you need a power humidifier, or one of the new steam humidification systems, Sunray Services has the solution for the problem that you’re trying to solve.
  • Indoor Air Quality Products: Allergies? Dust accumulation? There are ways to help your situation. From simple upgrades to your existing filter to applications that will create hospital grade air, Sunray Services can set you up with the filtration products to address all of your indoor air quality needs.

Here’s What to Expect On Your Day of Installation

Sunray Services’ heating and air conditioning technicians take personal responsibility for your complete satisfaction.

  • We arrive on time as promised on a day and hour that is convenient for you and your family.
  • We get the job done on time and done right.
  • Our technicians will always respect you, your home and your property. They wear shoe covers and put down drop cloths to protect your home and belongings.
  • You’ll never have to worry about who is in your home. Every employee at Sunray Services is background checked and drug tested. And we treat you and your family with courtesy and politeness.
  • And no installation is complete without your thorough understanding of your new system. We will take the time to review everything you need to know to operate and enjoy your new system. We will also explain our different service plans in case your system should ever need repair.

Installation Standards

As part of every installation, Sunray Services heating and air conditioning technicians follow a comprehensive set of procedures to ensure that your system is properly connected and functioning at optimal levels.

  • Procedure: ALWAYS purge nitrogen through the copper tubing and coil while performing welding procedures.
  • Purpose: To ensure maximum refrigerant flow by eliminating contaminating carbon build-up during the welding process.
  • Procedure: EVACUATE system with service caps in place and secure to prevent air and moisture from entering the system.
  • Purpose: To remove all moisture, which prevents rapid to premature compressor failure.
  • Procedure: LEAK TEST with nitrogen after welding is completed (Fill system to 150 psig with nitrogen and hold).
  • Purpose: To prevent future service calls, reduced capacity and longer lifespan by having a refrigerant system that is leak free. Any system operating with an insufficient amount of refrigerant due to any size leak causes higher electric consumption, decreased capacity and shorter lifespan of the equipment.
  • Procedure: EVACUATE system to 400 microns or less with a digitally calibrated micron gauge and use a 4-Valve Manifold gauge set, so that you can isolate your micron reading from the pump.
  • Purpose: A proper vacuum guarantees a dehydrated system, as well as a leak-free refrigerant line system. Dehydration prevents any acid buildup that will lead to future compressor failure.
  • Procedure: Whenever possible we will ALWAYS use new refrigerant lines on every installation. (There are no special cases to this rule)!
  • Purpose: Any refrigerant line system that has been used by a previous system has some type of contamination in the lines. This contamination will lead to blockages and restrictions which may cause premature failure of the system. Replacing the lineset is our first choice every time however there are times in the field when line replacement is not permitted by constraints of the construction of the home or the community itself. When this occurs there is a procedure that can be performed that allows the existing lineset to be flushed per manufactures standards and reused. Proper flushing will help protect your new system from contaminant harm.
  • Procedure: ALWAYS use separate manifold gauges for R-410A and R-22 systems. DO NOT USE combination gauges for R-410A and R-22.
  • Purpose: The mixing of different refrigerants is similar to using different blood types. It doesn’t’ work.
  • Procedure: ALWAYS cut copper tubing with a sharp wheel and carefully ream out inside while tilting tubing down to prevent shavings from entering.
  • Purpose: Any foreign body in the refrigerant line system can cause restrictions that could lead to decreased capacity and/or equipment failure.
  • Procedure: ALWAYS check and set proper air flow on indoor unit to match required system air flow (Example: Variable Speed switches).
  • Purpose: Improper air flow setting will not allow a system to charge correctly nor gas pressure set accurately to achieve a proper temperature drop/rise. It is one of the most important parts of the start-up.
  • Procedure: UTILIZE manufacturer’s literature and information to properly set charge on system. (Fill out essential readings paper work).
  • Purpose: Proper operation of the equipment guarantees the lowest possible energy costs and maximum performance.
  • Procedure: ALWAYS STAGE all electric backup heat packages on every system that has a heat package of 15 kw and higher.
  • Purpose: The most economical and comfortable way to utilize electric backup heat is the staging of the heating elements. This procedure allows you to use only what you need, which in turn saves you hundreds of dollars.

Quality Installations Begin With Training

You can be confident that the Sunray Services technician who installs your heating and air conditioning system knows his stuff inside and out.

Sunray Services is the only heating and air conditioning company in the Long Island area with its own in-house heating and air conditioning training facility. In our facility, we have working equipment to keep our technicians up-to-date on the newest technologies and proper installation standards.

All Sunray Services installation and service technicians attend weekly classes, taught by our own N.A.T. E. certified trainer.

Our ongoing training program includes:

  • Hands-on training with actual working equipment to improve skill levels
  • Quarterly technical testing of all field personnel
  • Over 150 hours of training yearly

Every Sunray Services technician goes through this rigorous training to ensure that your new heating or air conditioning system is installed correctly.